Frequently Asked Questions
Everything you need to know about upgrading your home with Ninja.
What is the standard shipping time for furniture and large appliances?
Most orders are processed within 1-2 business days. Large items typically arrive within 5-10 business days depending on your location and the selected delivery service.
Do you offer professional installation services?
Yes, Ninja offers 'White Glove' delivery and installation for a flat fee on select home products. You can add this service during the checkout process.
What is your return policy for home decor and kitchenware?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Are Ninja products covered by a warranty?
All Ninja home appliances and furniture come with a standard 1-year limited warranty covering manufacturing defects and hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible financing options through Affirm or Klarna for larger home investments.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking number and a link to our real-time logistics portal to monitor your delivery progress.